Q What does filling prescription mean?
A 1 Filling meaning prescription is read and technician goes to the
shelves and actually takes the bottle from shelf opens and fills
the medication in either vials or if liquid in bottles
2 Labeling the bottles and putting auxiliary labels as needed
3 keeping all the prescription belonging to one customer together
and depending upon the pharmacy may keep all prescriptions in
one order together eg family prescriptions kept in one basket or
one bag or organized on a table together in sequence
4 set up prescriptions for final check by a pharmacist in order
and proper attention so many patients prescription are not at one place
if baskets are used the prescriptions to go in appropriate baskets
and original containers from which the drug is filled may go with the
filled containers ( child resistant or easy open caps may be used according
to patient request
These are basic steps additional steps may be used according to your pharmacy
Tuesday, October 12, 2010
Prescription Entry Process
Q What is data entry or prescription entry or input prescription ?
A Once the technician takes the prescription the next process is data entry
It is way it sounds just enter the hand written ,printed or fax prescription
into computer system to get it into computer format
1 Technician should make sure to open the correct file and type in or scan
in the prescription according to the computer system requirements
2 once the correct patient the date of birth matches type or scan prescription
Here getting it on the correct patient profile is the most important part
3 Type the prescription according to P D3 Q R meaning finding correct patient
P and then typing in correct DRUG DOSE and DOCTOR and DIRECTIONS and then to the correct quantity and correct number of refills
several other key factors to remember here are
1) To get the correct date written on the prescription
2) Depending on the state law enter name of doctor and Nurse or PAC who
wrote prescription if needed include both and included both of their
numbers DEA and licenses or in some state numbers like DPS or if
needed NPI or UPIN or State License number for Prescribers.
3) add any notes if needed eg OTC products or anything specific you would
like to communicate at the pickup
4) Resolve any insurance issues depending upon the computer programme some computer
systems may require pharmacist check before prescriptions can be billed to
insurance
These are some basic steps and may vary according to the computer programme
the pharmacy is using and the policies of the pharmacy
A Once the technician takes the prescription the next process is data entry
It is way it sounds just enter the hand written ,printed or fax prescription
into computer system to get it into computer format
1 Technician should make sure to open the correct file and type in or scan
in the prescription according to the computer system requirements
2 once the correct patient the date of birth matches type or scan prescription
Here getting it on the correct patient profile is the most important part
3 Type the prescription according to P D3 Q R meaning finding correct patient
P and then typing in correct DRUG DOSE and DOCTOR and DIRECTIONS and then to the correct quantity and correct number of refills
several other key factors to remember here are
1) To get the correct date written on the prescription
2) Depending on the state law enter name of doctor and Nurse or PAC who
wrote prescription if needed include both and included both of their
numbers DEA and licenses or in some state numbers like DPS or if
needed NPI or UPIN or State License number for Prescribers.
3) add any notes if needed eg OTC products or anything specific you would
like to communicate at the pickup
4) Resolve any insurance issues depending upon the computer programme some computer
systems may require pharmacist check before prescriptions can be billed to
insurance
These are some basic steps and may vary according to the computer programme
the pharmacy is using and the policies of the pharmacy
Drop Off Process
Q What do you mean by drop off success ?
A when a patient/customer drops off a prescription at the pharmacy
a technician physically accepts the prescription to process it
they need specific information
1 To read the patients name on the prescription
2 write the date of birth of the patient who the prescriptions belongs to
(asking questions like have you been here before or what is your date of
birth does not help)
The technicians have to be specific to ask for the date of birth of
the person whos prescription is to be filled
3 Address of the patient
4 Information about the allergies
5 If the patient has any insurance get the card and enter it into the
computer system or write on the prescription
6 Read the hardcopy and make sure it is readable and dose not any easily
identifiable questions
(questions like no name of doctor ,missing strength ,missing dosage from
or DEA or related information about the doctor
7 Check availibilty of the drug
The technician than should check if drug is something normally carried
at the pharmacy if a new drug or the drug the technician may think is
not availabe should be verified in the computer if inventory is uptodate and
if not then go to the shelf and verify drug availablity in the pharmacy inform
patient accordingly and suggest alternative
pharmacy to get the drug if needed urgent or offer to order
8 verify for pickup time or inform about the pick up time and enter that
information accurately in the computer so that rx is sequenced properly
This are very basic steps and other steps may vary according to the pharmacy and
and according to the customer group
A when a patient/customer drops off a prescription at the pharmacy
a technician physically accepts the prescription to process it
they need specific information
1 To read the patients name on the prescription
2 write the date of birth of the patient who the prescriptions belongs to
(asking questions like have you been here before or what is your date of
birth does not help)
The technicians have to be specific to ask for the date of birth of
the person whos prescription is to be filled
3 Address of the patient
4 Information about the allergies
5 If the patient has any insurance get the card and enter it into the
computer system or write on the prescription
6 Read the hardcopy and make sure it is readable and dose not any easily
identifiable questions
(questions like no name of doctor ,missing strength ,missing dosage from
or DEA or related information about the doctor
7 Check availibilty of the drug
The technician than should check if drug is something normally carried
at the pharmacy if a new drug or the drug the technician may think is
not availabe should be verified in the computer if inventory is uptodate and
if not then go to the shelf and verify drug availablity in the pharmacy inform
patient accordingly and suggest alternative
pharmacy to get the drug if needed urgent or offer to order
8 verify for pickup time or inform about the pick up time and enter that
information accurately in the computer so that rx is sequenced properly
This are very basic steps and other steps may vary according to the pharmacy and
and according to the customer group
Subscribe to:
Posts (Atom)